THE MULLEN-POLK FOUNDATION
PROVIDING SERVICES FOR ALL CHILDREN & FAMILIES IN THE FOSTER CARE SYSTEM
QRTP Case Manager
SUPERVISOR’S TITLE: Program Manager and/or Operations Manager
Monday – Friday (and available to group home and foster parents for emergencies)
Pay starts at $20.00 per hour
Under the general supervision of a Program Manager the Case Manager will in providing mental health services to youth, including counseling and consulting staff and youth in meeting the social, emotional, and educational needs of youth being serviced by the Mullen-Polk Foundation’s programs.
Summary of the Position Responsibilities
This position will assist youth between the ages 12-17 in meeting their needs for safety, food, clothing, shelter, emotional and intellectual growth, self-efficacy, and individualism.
Duties include, but are not limited to, providing crisis intervention, advocacy, guidance, as well as conducting one-on-ones with youth placed in foster homes.
Under the direction of and in collaboration with of the Program Manager, the Case Manager will assist in a youth assessment(s) by collecting functional, environmental, psychosocial, employment, housing, educational, and health information as appropriate to develop and assist with the creating an effective care plan.
• Federal and state laws, codes, regulations, and requirements pertaining to areas of assigned responsibility for the youth.
• Principles, practices, methods, and strategies applicable to ONG programming and strategies for implementation.
• Mental Health Services and educational techniques, materials, methods, theories and trends in assessment and identifying behavior characteristic.
• Act as a mandated reporter on all incidents of child abuse and neglect.
• Assist with observations to identify developmental delays and behavioral issues.
• Provide timely follow-up calls and reminders for clients as necessary
• Measure and analyze client’s outcomes for funding purposes
• Research community resources for clients in Vancouver, Washington
• Organize educational family workshops and in-house health screenings
• Participate in any necessary professional development trainings
• Assist program manager with other projects as required
• Provide On-Call assistance during emergencies as required
Experience, Essential Skills and Personal Characteristics:
• Must be able to maintain confidentiality and work in a professional manner
• Must be able to maintain appropriate client boundaries.
• Must be comfortable working with diverse clients and children.
• Must be able to maintain appropriate client boundaries
• Must be able to maintain confidentiality and work in a professional manner
• Must be comfortable working collectively on group projects, workshops, and other assignments
• Must have experience working with MS office suite and hold strong organizational skills.
• Counsel youth and foster parents in individual and group situations;
• Select and apply appropriate social/emotional learning curriculum and programming;
• Write coherent and comprehensive mental health service reports;
• Communicate effectively both orally and in writing;
• Establish effective working relationships with staff, district personnel, other agencies and the public;
• Be flexible and receptive to change;
• Adapt to periodic heavy workload;
• Maintain regular and reliable attendance;
• Identify and implement age and need appropriate mental health services including classroom lessons, small group interventions, individual counseling and behavior coaching;
• Develop youth goals and objectives;
• Participate in IEP, FTDM and CFT meetings, as required
• Provide written reports analyzing, interpreting and summarizing, observations and information from school personnel, youth, staff and foster parents;
• Act as liaison between public and private agencies and county programs;
• Develop, coordinate and provide in-service training to staff, foster parents, agency staff and state personnel;
• Maintain professional competencies in areas of responsibility;
• Maintain contact with and participate in professional job-related organizations and serve as a liaison to professional groups;
• Perform related duties as assigned.
Case Manager staff must hold a bachelor’s degree in social work, child and adolescent psychology, or related field, must be registered as a counselor with the Department of Health, and must have 1+ year’s prior experience working with system-involved youth and families, and be registered with the DOH.
PHYSICAL DEMANDS: Regularly walk, stand or stoop; occasionally lift, carry, push, pull or otherwise move objects weighing up to 25 pounds; and regularly drives a motor vehicle.
Work is performed in a family home like environment.
Youth Mentor / Direct Care Staff
SUPERVISOR’S TITLE: Program Manager
Day Shift 7AM – 3:30 PM / Swing 3 PM – 11:30 PM / Grave 11 PM – 7:30 AM
Pay starts at 17.50 per hour
SUMMARY OF POSITION RESPONSIBILITIES:
The Youth Mentor / Direct Care is responsible for providing care, supervision, and behavior management to adolescents with behavior issues in a QRTP (qualified Residential Treatment Facility) Staffed Residential Home. In addition to the services provided to the youth, the employee is also required to assist in maintaining a clean household environment, provide household and grounds maintenance, and provide basic office duties.
• Assisting case manager with assessing clients’ physical and mental wellness, needs, preferences and abilities and using these to develop tailored care plans
• Working with clients, family and friend support networks and health care professionals to put care plans in place
• Listening to clients’ concerns and providing intervention as needed
• Recording clients’ progress including charting referrals, home visits and other notable interactions
• Evaluating clients’ progress periodically and making adjustments as needed to improve outcomes
• Serve as a position role model
• Provide guidance and supervision to all youth in care.
• Provide youth with daily medication(s).
• Prepare meals and snack per the posted monthly menu(s).
• Provide transportation to and from activities, counseling and other services.
• Make telephone calls to confirm appointments and locate resources, and perform other duties as assigned.
• Maintain current information, and adhere to, program policies and procedures.
• Maintain records and statistics as required by the agency, state, and other funding sources.
• and will perform administrative assignments as requested.
• Following up with discharged clients to ensure they were satisfied with services, and they are still in good physical and mental health
EDUCATION and EXPERIENCE:
• Be at least 21 years of age
• Minimum High School diploma, Associates, Bachelor's Degree or Masters
• A minimum of one year working with children (2080 hours).
• Possess the experience, personal qualities and practice skills to work effectively with professionals from a variety of disciplines both internally and with other organization.
• Strong organizational and time management skills.
• Excellent oral and written communication skills.
• Excellent interpersonal skills.
• Valid driver's license and proof of insurance.
• Must be able to pass a criminal background check, which may include fingerprinting
• Must complete all 16 hours of training to be left unsupervised with the youth.
• Attend all staff meetings
• Commitment to young people and an understanding of the factors affecting their lives.
• The ability to act with integrity in times of stress.
• Interpersonal skills, with the ability to establish good relationships with a range of people.
• Patience, tolerance and flexibility.
Additional requirements include:
• Flexible schedule and be available a minimum of 32-40 hours per week
• Reliable transportation, with a current WA, ID, or OR Driver's License and auto insurance
• Ability to relate to and work with youth that are emotionally upset, and at times hostile.
• Ability to make independent decisions when circumstances warrant such action
• Must also fulfill all contract and program training requirements
Regularly walk, stand or stoop; occasionally lift, carry, push, pull or otherwise move objects weighing up to 25 pounds; and regularly drives a motor vehicle.
All staff are required to fully vaccinated, work is performed in a family home like environment.